How to recover your account?
Click "Sign In".
Click on the “Forgot password?” button.
Enter the email address linked to your account.
Check your email inbox for a password reset link.
Follow the instructions in the email to create a new password.
Log in to your account using your new password.
If you do not see the email:
Check your Spam/Junk or Promotions folder.
Make sure you entered the correct email address.
Wait a few minutes and try requesting the reset link again.
Make sure your mailbox is not full.
I no longer have access to my email
If you cannot access the email address linked to your account, don't hesitate to get in touch with our Support Team. We may ask you to provide additional information to verify that you are the account owner.
Tips for creating a secure password
For better account security, we recommend using a password that:
Is unique and not used on other websites.
Contains a combination of letters, numbers, and special characters.
Is difficult for others to guess.