Bonus balance is only available to transfer to on main.
Bonus balance bets are only available in original games: Crash, Dice, Double, Plinko, Tower.
Why has my account been blocked?
If your account has been restricted in any way, you should see a notice on the site. If you need more information about this or don't know what to do, you can contact support. Please note that having multiple accounts is not allowed; if detected, all accounts will be banned. If you have created a duplicate account by mistake, you should contact support immediately.
Can I delete my account?
If you'd like to delete your account, please contact us through our support team. Please note that requests to remove your account to bypass restrictions and bans or to create a duplicate account with the same identity are not allowed.
How do I get free money?
We have awesome giveaways all the time. Be sure to follow us on Telegram, Twitter, Facebook, and Instagram so you don't miss them!
What are the requirements for withdrawal?
To withdraw funds you must have made a deposit. After making a deposit users will need to bet the full amount of the deposit before they can withdraw funds. If you receive an error when trying to withdraw, it should tell you directly what the problem is. If the bonus is active, you will also not be able to withdraw funds. If you still need more help or information, contact support.
What is the minimum deposit amount?
Minimum value of a skin for deposits is ~$0.6.
Minimal payment for deposits is ~$2 depending on the payment method.
Minimum cryptocurrency deposit starts at ~$10, depending on the chosen coin. You can find out the minimum amounts by looking at the corresponding subpages of the available methods.
Why can't I fund my account via credit card?
Our payment providers may have limitations or fraud protection system. Also, there are daily limits, so if you try to deposit many times in a 24-hour period, you may not be able to deposit again. If the payment fails, you should receive an error message explaining why the payment failed.